Privacy Policy

Object and scope of the Terms and Conditions

These general terms and conditions of use apply to visitors to the websites www.arubapet.com and www.newglobalpet.com, hereinafter referred to as users.
The User must read the contents of the general conditions in full and carefully when accessing the website, since navigation, as well as the possible entry of data on this (these) site (sites), implies the express acceptance of these General Conditions of Use by the User .
New Global Investments SA, owner of the Aruba Pet Nutrition brand, reserves the right to change these conditions of use and without prior notice, with any changes published on the websites www.arubapet.com and www.newglobalpet.com.
All information, namely contractual, is written in Portuguese.

Content information

The websites www.arubapet.com and www.newglobalpet.com are for private use only. The reproduction, transfer, distribution or storage of the contents of the websites www.arubapet.com and www.newglobalpet.com without prior written authorization from New Global Investments SA. is prohibited for purposes other than strictly personal use.
New Global Investments SA. reserves the right to modify at any time the information and commercial offer presented on: products, portfolio, commercial conditions and services.
The contents of this website are subject to change without prior notice.
It is strictly forbidden to insert links on this site for commercial purposes without prior written authorization from New Global Investments SA.. Likewise, the use of the www.arubapet.com or www.newglobalpet.com domains in an abusive manner is subject to appeal to the competent legal means by New Global Investments SA..
If you find links on other sites that allow you to access www.newglobalpet.com and / or www.arubapet.com, we inform you that New Global Investments SA. has no responsibility for the source of the page or for the contents registered on it.

Intellectual and industrial property

All texts, comments, works, illustrations and images reproduced or represented on the websites www.arubapet.com and www.newglobalpet.com are strictly reserved under the terms of copyright as well as intellectual property rights, for the whole world.
Accordingly, and under the terms of the Code of Copyright and Related Rights, based on European Union laws and international conventions, use for private purposes is only permitted subject to contrary provisions, including more restrictive provisions contained in that legislation. Any reproduction, total or partial representation of the websites www.arubapet.com and / or www.newglobalpet.com, or all or part of the elements included in it, is strictly prohibited.
The corporate names, brands and distinctive signs reproduced on the websites www.arubapet.com and www.newglobalpet.com are protected under the terms of the legal provisions applicable to industrial property.
The reproduction or representation of all or part of any distinctive signs is strictly prohibited and must be subject to prior written authorization from New Global Investments SA.. Certain products, such as software, are protected by laws on intellectual property and other national and European legislation on computers and data processing.

Responsibility

New Global Investments SA makes every effort to minimize inconvenience caused by technical errors.
However, New Global Investments SA. is not responsible for losses resulting from interference, interruptions, computer viruses, malfunctions or disconnections of the operating system that may temporarily prevent access, navigation or the provision of services to Users.

Users Obligations

The use of these sites is subject to these General Terms and Conditions of Use, established by New Global Investments SA, as its sole and exclusive owner.
The Customer and the User must comply with these general conditions and respect them. They undertake in particular to follow the next obligations:
It is prohibited to introduce, store or disseminate defamatory, obscene, insulting, racist, xenophobic and / or any other content that violate general principles of law and public order through the website;

Do not use false identities;
Provide reliable and correct personal data, namely the address, so that New Global Investments SA can respond to contact requests;
It is expressly forbidden for the User to transmit messages or information that is injurious, misleading, defamatory, obscene or that violates, in any way, the right to privacy or the intellectual or industrial property of third parties, as well as the provision of any information that may be harmful to third parties or to the owner of the site.
The User is responsible for the truth of the data communicated to New Global Investments SA..
New Global Investments SA. declines any responsibility for any delay or impossibility of contact.
 

Privacy and Protection of Personal Data

In compliance with the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679, we inform that the processing of personal data collected on the websites www.arubapet.com and www.newglobalpet.com is the responsibility of New Global, SA., Headquartered at Rua Campos Júnior 5A 1070-306 Lisbon, with NIF 507 085 930 and registered at the Commercial Registry Office.
The data collected on this site is:


• Name;
• E-mail address (email);
• Address (when relevant);
• Your pet's name.


The data collected on this site are for processing information requests and contact, statistical analysis, as well as their use for direct marketing purposes.
New Global Investments SA guarantees the confidentiality of all data provided by its customers and followers. New Global Investments SA and Aruba Pet Nutrition will never disclose your name, contact details or any other information to third parties.
All data collected is encrypted using a security certificate - SSL.

The data is stored in a database and used exclusively by New Global Investments SA.
We permanently monitor access to information technology systems to prevent, detect and stop the improper use of Users' personal data.
The data will be kept for a period of 3 years, unless you withdraw your consent to its use.
All Users have the right to withdraw consent, access, rectification, elimination, opposition and portability of their personal data. If you wish, at any time, to stop being part of the Aruba Pet Nutrition / New Global Investments SA. database, you can exercise this right through the following means:


•    Email: petlover@arubapet.com or clientes@newglobalpet.com
•    Letter: Rua Campos Júnior 5A, 1070-306 Lisboa


The holder of the personal data is fully and clearly informed that, he or she, can file any complaint, regarding the violation of his / her rights, with the National Data Protection Commission.

Cookies policy

Cookies are small text files with relevant information that your access device (computer, mobile phone / smartphone or tablet) loads, through the internet browser, when a website is visited by the User.
The placement of cookies will not only help New Global Investments SA to recognize the User's device the next time he visits it, but also, frequently, it will be essential for its operation. The cookies used on the websites www.arubapet.com and www.newglobalpet.com, do not collect personal information that allows the user to be identified. They keep generic information, namely the form or location / country of users' access and the way they use the websites, among others. Cookies only retain information related to your preferences.
The User can, at any time and through his internet browser, decide to be notified about the receiving of cookies, as well as block the respective entry in his system. It should be noted, however, that the refusal to use cookies on the websites may result in the impossibility of accessing some of its areas and not allowing the entire browsing experience.